Our installers made one homeowner a very happy lady at the beginning of this week. They installed her beautiful acrylic walk-in shower in just one day. Here is her story.
Susan visited the ReBath of Albany showroom in Clifton Park a few weeks ago. Her dilemma was a large fiberglass whirlpool tub that was keeping her from safely bathing. She met with Frank in the showroom and described the situation. Right away he knew what she needed: a walk-in shower with strategically placed grab bars. She spoke with Frank for nearly an hour and was convinced his company could give her exactly what she needed.
The estimator George visited Susan in her Albany home the next day. What he saw was a very large, very deep whirlpool tub. Susan described her struggles with getting in and out of the tub and told him that she would be having knee surgery in three weeks. She knew that she wouldn’t be able get in the tub once her surgery was done.
George answered all of her questions and put her concerns to ease. Then came the fun part: picking out the colors and styles for her new shower. Susan chose ReBath’s newest color: White Calcutta. She thought it was really brighten up the space.
Before George let, he assured her that they would install her shower as soon as possible.
Two weeks to the day, the installation crew arrived at Susan’s house and got right to work. They tore out the whirlpool tub, capped off the electric and began updating the plumbing. Before they finished behind the walls, one of the installers asked Susan to come in and point out exactly where she would like the grab bars.
Around 3pm, the installers brought Susan in to her bathroom. She was so happy with her new shower, she almost cried! It was exactly what she needed and she got it just in time for her surgery. She called the office yesterday to thank the staff and let them know what a wonderful job they did.
Here are some photos of Susan’s new shower. She said when she gets back on her feet, she will be calling us back to remodel the rest of the bathroom.